|
Return / Exchange Policy
“We stand behind our goods and services and want you to be satisfied with them. We’ll always do our best to take care of customers — our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well.”
|
Most items have a 15 day return period
Returns and/or Exchanges
Items can be returned or exchanged within 15 days of receiving them.
Items purchased at HISWarehouse.net may be returned either to our store or by mail.
|
|
Shipping / Processing
Item Shipping
Most orders are processed and shipped within 1-2 business days but can vary by manufacturer.
Most orders are processed and shipped within 1-2 business days but can vary by manufacturer.
Cabinet Shipping
JSI (Ready to Assemble) RTA cabinets are packaged in individual boxes and placed onto a shrink wrapped pallet. The RTA cabinets will be shipped via common carrier using the most efficient provider based both on estimated time and price. The RTA cabinets can be shipped to an actual street address (residential or commercial, but not P.O. Box) with or without a loading dock, and construction sites that are tractor trailer accessible. All shipments must be inspected and signed by an authorized person. A lift-gate is typically included on freight deliveries to residential addresses and available for commercial deliveries if needed. The freight delivery driver is only responsible for placing the pallet onto the ground on residential deliveries or commercial deliveries without a dock or forklift. Shipping and handling charges cover one delivery attempt to customer. In the event that due to customer availability or other customer circumstance, an order is not deliverable, the customer will be responsible for additional shipping and handling charges. If there are any problems concerning the delivery please contact sales@hiswarehouse.net as soon as possible. All shipments should be thoroughly inspected for damage by you before the shipment is accepted. You are responsible for all damage that occurs following receipt of the shipment.
JSI (Ready to Assemble) RTA cabinets are packaged in individual boxes and placed onto a shrink wrapped pallet. The RTA cabinets will be shipped via common carrier using the most efficient provider based both on estimated time and price. The RTA cabinets can be shipped to an actual street address (residential or commercial, but not P.O. Box) with or without a loading dock, and construction sites that are tractor trailer accessible. All shipments must be inspected and signed by an authorized person. A lift-gate is typically included on freight deliveries to residential addresses and available for commercial deliveries if needed. The freight delivery driver is only responsible for placing the pallet onto the ground on residential deliveries or commercial deliveries without a dock or forklift. Shipping and handling charges cover one delivery attempt to customer. In the event that due to customer availability or other customer circumstance, an order is not deliverable, the customer will be responsible for additional shipping and handling charges. If there are any problems concerning the delivery please contact sales@hiswarehouse.net as soon as possible. All shipments should be thoroughly inspected for damage by you before the shipment is accepted. You are responsible for all damage that occurs following receipt of the shipment.